Delivery Policy

Thank you for choosing UPM World LLC for your online shopping needs.
This Delivery Policy outlines the process, fees, and estimated delivery times for shipping items/goods purchased from our website.

Shipping Process

Once your order has been successfully placed and payment has been confirmed, our team will carefully prepare your items for shipment. We strive to process and dispatch all orders promptly to ensure timely delivery.

Delivery Fees

For local deliveries within the United Arab Emirates (UAE), we offer a flat rate of AED 10. This fee covers the cost of packaging, handling, and transportation of your items to the specified delivery address within UAE cities.

Delivery Time

We understand the importance of receiving your purchased items in a timely manner. For deliveries within UAE cities, we aim to deliver your order within 1 – 3 working days. Please note that the delivery time may vary depending on factors such as item availability, location, and external circumstances beyond our control.

Delivery Tracking

To ensure transparency and peace of mind, we provide delivery tracking for all orders. Once your package has been dispatched, we will provide you with a tracking number and instructions on how to track the status of your shipment. You can use this information to stay updated on the progress of your delivery.

Delivery Address

Please ensure that you provide accurate and complete delivery information when placing your order. We will deliver to the address provided during the checkout process. In the event of any changes or updates to your delivery address, please contact our customer support team as soon as possible to assist you with the necessary adjustments.

Delivery Exceptions

While we strive to meet our delivery timeframes, unforeseen circumstances may arise that could result in delays. These circumstances may include, but are not limited to, natural disasters, logistical challenges, or disruptions in transportation services. In such cases, we will make every effort to notify you and keep you informed about the status of your delivery.

If you have any questions or concerns regarding our Delivery Policy, please feel free to contact our customer support team at [dubai@upmworld.com] We are here to assist you and ensure a smooth and satisfactory delivery experience.

Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Note: This Delivery Policy is subject to change without prior notice. Please visit our website regularly to stay updated on any modifications or updates to our policies.